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"The intent of pre-departure coaching is to prepare the expatriate, and family, as much as possible prior to actually arriving at the foreign assignment to facilitate adjustment, help avoid costly mistakes, and begin the foreign assignment in a positive and productive a manner as possible."
~ Managing a Global Workforce By Charles M. Vance, Yougsun Park

Highlights of Mobility and Pre-departure Coaching

Savvy employers believe in setting their employees up for success by providing extensive cross-cultural training/coaching as part of the mobility package. This assists expatriate (and family) gain a better understanding of their own cultural values and beliefs and how culture impacts one's ability to effectively communicate and work with people from other cultural backgrounds.

This process focuses on both the logistical aspects of daily life in another culture (housing, health care, religion, child care, banking, shopping, etc.) and the important aspects of working in another culture (communication styles, management styles, how people make decisions, solve problems, conduct effective meetings, hire and manage employees, business & social etiquette, etc.). Expatriate coaching is an excellent way to prevent culture shock.


Preparing for Global Travel, Meetings, Customer Visits

Whether it is a first trip or follow-up visits, keeping focused on the importance of building trust and solid relationships is essential. Content will be tailored to the individual needs of participants, which may include a review of the trip agenda, an in-depth look at who will the participants be meeting with (e,g, internal or external customers), what information should be sent in advance, does information need to be translated, review and "dress C of important presentations, hosting and being hosted, items to prepare, e.g. business cards, gifts, topics of conversation, proper greetings and forms of address.


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