ISRAEL - Strategies for Effective Interaction
Cross-cultural Training, Coaching, Consulting, Presentations

Research has shown that one of the biggest barriers to fully successful business relationships between Israeli and US companies and personnel are cultural differences.

Cultural Savvy’s Israel Programs are designed, customized and delivered by highly qualified multicultural experts of Israeli and U.S. origin who have practical experience of working in both in Israel and the U.S. We focus on providing a meaningful business cultural awareness of Israel, and of the US for Israelis, and practical ways of converting that knowledge into successful business applications.

An excellent example of cultural challenges is Starbucks lack of success in Israel. On the surface, this seems a pure business case. However, overlooked cultural considerations were critical. Local perception was that it was assumed that an internationally recognized brand was enough in and of itself to sell well anywhere. However, cultural understanding would have identified and addressed existing local cultural attitudes and patterns regarding coffee houses, and their already established role in providing a social venue.

A model that succeeds in other cultural environments cannot necessarily be transferred anywhere. In the Starbucks case, realizing and making accommodations for cultural tastes and expectations related to drinking coffee could have made the difference between alienating or attracting customers resulting in failure vs. success.

Cross-cultural Training - Israel

The overall goal of programs developed for organizations with Israeli & American Cross-Cultural Interface is to assist professionals, team members and staff to gain in-depth knowledge of the Israeli and American cultures and their impact on work interactions and relationships.

Training is conducted by an experienced bicultural team. The methodology is highly interactive; brief lecture points, group exercise, demonstration, role-plays, case studies, questions and answers and training tools.

Some Workshop Objectives

•	Describe the dynamics of culture and how it plays out in the business setting
•	Explain specific ways Israelis and Americans approach work, workplace relationships and communication
•	Identify core values that shape characteristic Israeli vs. American behaviors in the workplace
•	Objectively contrast Israeli and American cultures to neutralize negative perceptions and attitudes
•	Review general concepts of bridging across cultural differences for increased teamwork effectiveness
•	Apply learned cross-cultural knowledge and skills to bridging across cultural differences for increased individual and organizational effectiveness
•	Use individual cross-cultural behavioral competencies

WORKING EFFECTIVELY WITH ISRAELIS – FOR AMERICANS Israel is a culturally complex country. Do not assume that you will not encounter cultural minefields when working with Israelis because English is spoken well, the country is so small and you are dealing with highly trained professionals who, on the surface seem similar to their peers anywhere. Communicating effectively with people from Israel presents a key challenge for companies and work teams. Marked differences in expectations and norms for both verbal and written interactions can present significant barriers, and even cause shared business endeavors to miss their goals. WORKING EFFECTIVELY WITH AMERICANS – FOR ISRAELIS Israelis should not make the assumption that just because they have experience working with people in the US, they will not encounter cultural minefields. Often, people on the American side do not communicate when cultural gaps prevent successful partnerships. Communicating effectively with people based in the US presents a critical challenge for Israeli companies, managers and work teams. Marked differences in expectations and norms for both verbal and written interactions can present significant barriers, and can cause business endeavors to miss desired goals. Keynote Presentation Topic - "What's the Problem?" What is "polite"? What is "sincere"? What is "confrontation"? What is "listening"? When Israelis and people in the US interact, it is easy to recognize areas of cultural differences such as communication style, expectations in meetings and presentations, manager-employee roles, building client relationships. What is not apparent is the impact of those differences. Cultural gaps can sabotage success if discounted, or can be turned into a competitive edge if correctly managed. Cultural Savvy experts, who work with business and private sector individuals and organizations, share key problem areas and methodologies to examine specific differences between Israeli and American cultural approaches to communication, getting things done, expectations from others and more, in order to address bridging for success in our workplaces and community.

CONTACT US to discuss how our training, consulting, and coaching services can help your company become culturally savvy.

ISRAEL - Strategies for Effective Interaction Cross-cultural Training, Coaching, Consulting, Presentations

ISRAEL - Strategies for Effective Interaction
Cross-cultural Training, Coaching, Consulting, Presentations