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Chinese
Culture,
Etiquette & Protocol
Ten Insights on Chinese Culture
Useful Expressions
Cultural Savvy in USA TODAY
(Cultural
Savvy Trains USOC for Beijing Olympics 2008)
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Cultural Savvy specializes in assisting Chinese and non-Chinese companies develop effective learning solutions and best practices.
Sample - Working Effectively with Chinese
- Understand the challenges of doing business with Chinese and develop strategies.
- Increase the participant's competency and confidence in understanding and working with Chinese counterparts
- Present an overview of culture and its impact on business behavior and communication styles, to include common misperceptions and stereotypes
- Analyze aspects of doing business to include an understanding of Chinese values and culture, the historical foundation of Chinese beliefs, perceptions and business behavior
- Identify differences in management styles, presentation skills, motivational strategies, and conflict resolution strategies
- Acquire skills to effectively and productively communicate with Chinese nationals, to include business and social contexts, reflective listening and feedback skills, practical discussion, negotiation and meeting strategies
- Understand when "yes" means yes, no or maybe!
- Identify and practice key skills and behaviors to facilitate communication and teamwork between managers, customers and colleagues
- Differences in giving feedback and recognition
- Understand Chinese etiquette & protocol
- Essential Chinese expressions to enhance rapport with Chinese customers
Sample - Working Effectively with Americans
(for Chinese speakers)
- Overview of culture and its impact on business behavior and communication styles, including common misperceptions and stereotypes
- Challenges of American English
- Cultural diversity in America
- Major cultural differences that directly impact communications
- Work situations where misunderstandings most often occur
- Comparative look at American and Chinese management styles
- Differences in giving feedback and recognition
- Building practical and sustainable business and social skills
- Successful meetings and effective presentation skills
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