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Cultural Savvy offers a variety of customizable training
programs and workshops. Customized training programs blend our training modules with specific corporate objectives. This allows greater flexibility in tailoring content, defining the delivery format, selecting trainers and
consultants, and ongoing
evaluation and monitoring.
Some
of Our Workshop Topics Include: Working Across Cultures
Country & Regional Specific
Working Effectively with the Japanese
Cross-cultural Communications
International Etiquette & Protocol
Using English for Global Communication
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Working
Across Cultures
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Cross-cultural
Training - the Key to Global Success
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Establishing Credibility and Building Relationships
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Understanding Global Communication Styles
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Comparing and Contrasting Global Cultures
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Global Management Styles
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Customer & Partner Relationships
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Dealing with Culture
Shock
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Negotiating Across
Cultures
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Bridging the Skills Gap
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Country or Regions Specific
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Country/regional profile - geography, history, social
structure
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Core values and societal norms
The business environment & current affairs
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Business etiquette & protocol
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Significant ways in which American and Asian cultures differ
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Communication & negotiation styles, conversation topics
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Meetings & presentation styles
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The challenges of using English
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Building effective relationships
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Leadership styles & decision-making
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Exchanging information
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Getting around in the country - practical information
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Working Effectively with the Japanese
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”Working Effectively with Japanese” is a workshop designed to inform and coach U.S. business managers who do business directly or indirectly with businesspeople in Japan.
One of the key challenges facing both U.S. and Japanese companies working in today’s global environment is understanding and effectively managing cultural differences. Too often these differences become a source of misunderstanding and lost revenue rather than a source of competitive advantage.
This workshop focuses on the impact culture has on business behavior and management styles. Significant cultural differences between the Unites States and Japan will be highlighted and this knowledge will be used to leverage business relationships.
Some key topics covered in this workshop:
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- The Importance of Establishing Credibility in Business Relationships
- Foundations for
Doing Business in Japan
- Effective Communication in Japan
- Japanese Management and Leadership Styles
- Adapting Business Skills to Work Effectively
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Cross-cultural
Communication
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Understanding communication differences across cultures and why this is important
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Communication styles and how to recognize them
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Communication breakdowns and how they can be avoided
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Communication and relationship building techniques
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Written, online and spoken communication etiquette and protocol
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Non-verbal communication - learning to read body language
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Learning a foreign language - what you need to know
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The importance of effective small talk in
building relationships
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How to
become an effective cross-cultural communicator
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Voice
improvement & accent reduction
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International
Etiquette & Protocol |
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- Forms of
address, hierarchy, names, titles
- Greetings & introductions
- Business card protocol
- Gift giving protocol
- Gestures & body language
- Time, space, & punctuality
- Meeting & seating protocol
- Hosting & being hosted
- Scheduling appointments
- Business entertaining - hosting & being hosted
- Dining & drinking etiquette, giving toasts
- Netiquette - manners for today's cyber world
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Using
English for Global Communication |
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- About the
English Language
- American English
- a brief history
- Understanding American Business English
- English spoken around the world
- Effective communication
- Verbal -
- Non-verbal – gestures, body language, eye contact, attire
- Written communication – letters, email,
websites
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Contact
us to learn
more about our Cross-cultural Training
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