Most communication is non-verbal.  
Be sensitive to the messages 
you are sending out through your body language.

Sitting & Standing

When speaking with someone, do not leave hands in pockets.

Do not stand with legs crossed over the other.

Do not lean against a wall or door.

Do not sit with the ankle over the knee.  May sit with legs crossed at the ankles or knees.

Do not stick legs out in front on one either on tatami or in a chair.

Do not sit in a way that shows the soles of your shoes

Sit on the edge of a chair or sofa to show respect.  Leaning back   shows familiarity.

When sitting on tatami, first start out sitting on your legs and then shift into a less formal position.  Women may tuck their legs to one side, but not sit cross-legged (acceptable for men).

 

Distance & Touching

The Japanese like more space between themselves than others.     Bowing too close to each other could be dangerous!

Touching is also taboo in Japan.  The American pat on the back or arm around the shoulder is to be avoided. 

Rarely is kissing accepted as a greeting.  Some Japanese with      extensive European experience will be familiar with this form of      greeting.

Bowing is the common greeting in Japan, however, the handshake is becoming more popular, particularly among those who work with international guests and clients and among young people.

Emotions & Communication

When is a smile not a smile?  The Japanese smile to communicate various emotions: anger, embarrassment, sadness, and disappointment.  Interpretation depends on context.

Eye contact is thought of as rude in Japan.  They will often look      down at their shoes or off in the air.  Take care to not stare.

Silence in Japan is golden and is often used as a negotiating      strategy.  Do not be tempted to jump in and fill the silence.