Featured Selections

Letitia Baldrige's New Complete Guide to Executive Manners
By Letitia Baldrige

America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success. 

Forms of Address: A Guide for Business and Social Use
By Andrea Holberg Designed by Kathleen D. Kelly

This is a guide "to forms of address {for} invitations, correspondence, introductions, place cards, {and} name tags. . . . Each title or position examined takes up a . . . page of illustrated examples. . . . Each example explains the format to be used, regardless of . . . gender."

Power Schmoozing: The New Etiquette for Social and Business Success
By Terri Mandell

Power Schmoozing is packed with extremely useful techniques and real world information about how to talk to people, what to say, and how to keep in touch with them to cultivate productive long-term business relationships. It's for every business person who wants to move through the world a little more fearlessly, a little more freely, and with a lot more confidence.

How to Be a Gentleman
By John Bridges

In a world of cellular phones, express lanes, business lunches, and political correctness, being a gentleman seems to be more and more complicated. Gentlemanly behavior, says John Bridges, is not about do's and don'ts, but about common sense and courtesy.